FAQ

Some answers to our frequently asked questions! ;)

WHY SOY WAX?

Soy wax is a clean burning, natural material derived from vegetable which makes it a renewable resource unlike commonly used paraffin wax. It is non toxic and easy to clean-up simply using soap and warm water. 

Soy wax is also slow-burning compared to paraffin wax giving you a longer lasting candle! :)

 

WHY WOOD WICKS?

We use wood wicks not only because they are aesthetically pleasing but they also provide a stronger scent throw, a fuller and unique tear drop shaped flame. They are more sustainable & eco-friendly providing a cleaner, more even burn. And not to forget the comforting crackling sounds as they burn. (Bonus!)

 

WHAT TYPE OF OILS DO YOU USE?

Our candles are made with a premium, organic essential oil & fragrance oil blend.

 

ARE YOUR JARS REUSEABLE?

Our jars are reusable and food-safe. Once you have burned your candles down to 1", you may remove the excess wax by either placing the jar in hot water or a warm oven to melt the remaining wax, then discarding the wax into the garbage. You can then thoroughly wash the jar out using soap and warm water and proceed to use your jars as you wish. :)

 

DO YOU SHIP INTERNATIONALLY?

We currently only ship within Canada but working on accommodating other parts of the world! Should you have an international shipping inquiry, please email info@ixacandleco.com.

 

DO YOU OFFER WHOLESALE/BULK ORDER PRICING?

For questions regarding our wholesale & bulk order process, please email us at sales@ixacandleco.com or reach us through our "Contact Us" page.